Seogwipo Audrey Mul Pension

[Guest Policy]
? Room rates are based on the standard occupancy. Any additional guest fees beyond the standard occupancy must be paid in advance
? Entry will be strictly limited if the total number of guests (including infants and toddlers) exceeds the maximum occupancy. In case of over-occupancy, check-in may be refused on-site without refund.
? Visitors or individuals not included in the reservation are not allowed to enter the property.
? Minors are not permitted to stay without a legal guardian and the check-in may be refused on-site without refund.
? Please make sure to follow the standard occupancy and additional guest policy.

[Facilities / Additional Services]
? Available facilities and additional services (e.g. BBQ, swimming pool, fire pit, etc.) may vary by property and by room type.
? For details on fees, availability dates/hours, and usage conditions, please contact the property in advance or refer to the property's official website.
? Access to facilities and services may be restricted depending on on-site conditions such as price changes, service changes, weather, season, or equipment failure.
? Please confirm availability with the property before booking. Refunds will not be issued for unused facilities or services.

[Reservation Notice]
? Room availability may change on real-time and 100% accuracy is not guaranteed.
? Double bookings may occur. In such cases, the reservation with the earlier completed payment will be prioritized and confirmed.
? Please check the cancellation policy and fees before making a reservation.
? The property’s contact information will be automatically sent to your mobile phone once the reservation is completed.
? For same-day bookings, please contact the property directly before making a reservation.

[Stay Guidelines]
? To ensure smooth property operation, please adhere to the designated check-in and check-out times.
? Please comply with the property's latest check-in cut-off time.
? If you expect to arrive after the check-in cut-off time, you must contact the property in advance for further instructions.
? Please keep the room and all facilities clean for the next guests.
? Please avoid excessive noise (loud shouting, disruptive entertainment or drinking, etc.).
? Pet policies vary by property. Please confirm in advance.
? At pet-friendly properties, please follow the property's pet policy when booking and during your stay.
? At properties that do not allow pets, entry with pets may be refused.
? Before check-out, please tidy the room, have it inspected by the property manager, and return the room key.
? Please separate and dispose of all trash before check-out.
? To maintain room condition, cooking or consuming food with strong odors (e.g. pork, fish, spicy soup, fermented soybean paste stew, crab, etc.) is not allowed in the room.
? Personal heating/electrical appliances are not permitted to prevent any emergency situation.
? Smoking inside the room is strictly prohibited. Smoking is only allowed in designated areas.
? A cleaning fee may be charged if in-room smoking is detected.
? The use of fire hazard items (portable gas burners, candles, fireworks, etc.) is not allowed inside the room.
? Guests are responsible for any fire caused by negligence.
? For rooms with a private spa or jacuzzi, please note that some properties do not allow the use of bath additives. Please check in advance.

[Liability]
? Guests are responsible for any damage, breakage, or loss of property facilities or items during their stay.
? Please inform the property manager immediately if any damage or malfunction occurs.
? The property is not responsible for the loss of valuables. Please take care of your personal belongings.

[Important Information]
? Actual room and property conditions may differ from photos.
? Parking policies vary by property. Please check in advance.
? Check-in and check-out times may differ by room type and property. Please confirm beforehand.
? The above information is subject to change depending on the property's circumstances.

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